Privacy policy
Last updated: June 18, 2026
Sunny Mail Club operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Sunny Mail Club is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you.
We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:
- Contact details including your name, address, billing address, shipping address, phone number, and email address.
- Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation, and other payment details.
- Account information including your username, password, security questions, preferences, and settings.
- Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange, or cancel and your past transactions.
- Communications with us including the information you include in communications with us, for example when sending a customer support inquiry.
- Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
- Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.
Personal Information Sources
We may collect personal information from the following sources:
- Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
- Automatically through the Services, including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies.
- From our service providers, including when we engage them to enable certain technology and when they collect or process your personal information on our behalf.
- From our partners or other third parties.
How We Use Your Personal Information
Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:
Provide, Tailor, and Improve the Services
We use your personal information to provide you with the Services, including to process payments, fulfill orders, remember your preferences, send account-related notifications, process purchases, returns, exchanges or other transactions, manage your account, arrange shipping, facilitate returns and exchanges, enable reviews, and create a customized shopping experience.
Marketing and Advertising
We use your personal information for marketing and promotional purposes, such as sending marketing communications by email, text message, or postal mail and displaying advertisements for products or services that may be relevant to you.
Security and Fraud Prevention
We use your personal information to authenticate accounts, provide a secure shopping experience, detect and prevent fraudulent or malicious activity, and protect our Services.
Communicating with You
We use your personal information to provide customer support, respond to inquiries, and maintain our business relationship with you.
Legal Reasons
We use your personal information to comply with applicable law, respond to legal requests, investigate disputes, and enforce our policies and agreements.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate business purposes, including:
- With Shopify, vendors, and service providers that help us operate our business, including payment processing, fulfillment, shipping, analytics, cloud storage, and customer support.
- With business and marketing partners that help us advertise our products and services.
- When you direct or request us to disclose information to third parties.
- With our affiliates and related business entities.
- In connection with a merger, acquisition, bankruptcy, legal process, or other business transaction.
- To comply with legal obligations or protect our rights, property, customers, or the public.
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services.
Information submitted through the Services may be transmitted to Shopify and third parties located in countries other than where you reside.
To learn more about how Shopify uses your personal information, please visit:
https://privacy.shopify.com/en
Third-Party Websites and Links
The Services may contain links to websites or services operated by third parties. We are not responsible for the privacy, security, or content of third-party websites and encourage you to review their privacy policies before providing personal information.
Children's Data
The Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in their jurisdiction.
If you believe a child has provided personal information to us, please contact us so that we can remove the information.
Dog Activities, Recipes, and Pet Safety
Sunny Mail Club may provide dog-related activities, enrichment exercises, games, recipes, treats, training suggestions, wellness ideas, and other pet-focused content through our subscriptions, website, emails, printed materials, or other Services.
All content provided by Sunny Mail Club is intended for informational and entertainment purposes only and is not veterinary, medical, nutritional, behavioral, or professional pet care advice.
Every dog is unique and may have different health conditions, allergies, dietary restrictions, physical limitations, behavioral concerns, or medical needs. Before participating in any activity, feeding any recipe, treat, or ingredient, or implementing any suggestion provided by Sunny Mail Club, you are solely responsible for determining whether it is appropriate and safe for your dog.
You should consult your veterinarian or another qualified pet professional regarding your dog's health, diet, behavior, or suitability for any activity or recipe.
By using any activities, recipes, recommendations, or content provided by Sunny Mail Club, you acknowledge that you do so at your own risk. Sunny Mail Club, its owners, employees, contractors, affiliates, and partners shall not be liable for any injury, illness, allergic reaction, behavioral issue, property damage, loss, or other damages arising from the use of any content, activities, recipes, products, or recommendations provided through the Services.
Security and Retention of Information
No method of transmission over the internet or method of electronic storage is completely secure. While we take reasonable measures to protect your information, we cannot guarantee absolute security.
We retain personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.
Your Rights and Choices
Depending on your location, you may have rights regarding your personal information, including:
- Right to access personal information.
- Right to correct inaccurate information.
- Right to delete personal information.
- Right to data portability.
- Right to opt out of targeted advertising or data sharing where applicable.
- Right to withdraw consent where consent is the legal basis for processing.
To exercise any applicable privacy rights, please contact us using the information below.
International Transfers
Your personal information may be transferred, stored, and processed outside your country of residence.
Where required by law, we use appropriate safeguards to protect personal information transferred internationally.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Any updates will be posted on this page with a revised "Last updated" date.
Contact
If you have any questions about this Privacy Policy, our privacy practices, or would like to exercise any applicable privacy rights, please contact us at: hello@itissunny.com
For purposes of applicable data protection laws, Sunny Mail Club is the data controller of your personal information.